PRIVACY POLICY
Effective Date: 11 Dec 2024
Your Privacy Matters
SnapKlass, operated by Schoolber Pte Ltd ("we," "our," or "us"), values your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines who we are, how we collect, use, and share your personal information, and the rights and choices available to you regarding your data.
This policy applies to our website (www.snapklass.com) and mobile applications (collectively referred to as the "Platform") as well as the services we provide. Please review this Privacy Policy carefully, and if you have any concerns, contact us using the information provided below.
Who We Are
SnapKlass, a service provided by Schoolber Pte Ltd, connects users ("Users") with a range of services and offerings, including but not limited to student activities, tuition, sports, fitness classes, wellness programs, etc. Our goal is to enhance your experience by providing seamless access to services offered by our partners ("Service Providers").
Data We Collect
We collect personal information through various means to deliver and improve our services. The types of data we collect include:
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1. Information You Provide:
o Account details: Name, email address, phone number, city, and password.
o Payment information: Billing and payment details necessary for purchases.
o Additional information: Optional profile details such as gender, birthdate, and preferences.
2. Automatically Collected Data:
o Usage data: Interactions with our Platform, including pages viewed, links clicked, and reservations made.
o Device information: IP address, browser type, and operating system.
o Location data: If enabled, precise geolocation for enhanced service recommendations.
3. Data from Third Parties:
o Information from social media platforms when you link your accounts.
o Feedback or usage insights from our Service Providers.
How We Use Your Information
We process your personal data for the following purposes:
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Service Delivery: To manage reservations, process payments, and fulfill service requests.
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Communication: To send updates, promotions, or service-related notifications.
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Personalization: To customize your experience on our Platform.
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Marketing: To deliver targeted advertisements and promotional offers.
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Security and Compliance: To prevent fraud and ensure compliance with legal obligations.
Sharing Your Data
We may share your personal information with:
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Service Providers: To facilitate the services you request.
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Third-Party Vendors: For payment processing, analytics, and marketing support.
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Legal Authorities: If required by law or to protect our legal interests.
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Affiliates: Within our corporate group for business purposes.
Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Restrict or object to data processing.
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Withdraw consent for marketing communications.
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Lodge complaints with a supervisory authority if your rights are violated.
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To exercise your rights, contact us at privacy@schoolber.com.sg.
Data Security
We employ reasonable technical and organizational measures to protect your data. While we strive to safeguard your information, no system can be completely secure. Please notify us immediately if you suspect any unauthorized access to your account.
International Data Transfers
Your data may be processed in countries with laws that differ from your local regulations. We take steps to ensure your information is treated securely, including the use of standard contractual clauses when transferring data internationally.
Retention of Information
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your information will be securely deleted or anonymized.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The "Effective Date" at the top indicates when the policy was last revised. Continued use of our Platform signifies your acceptance of any updates.
Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please reach out to:
Schoolber Pte Ltd (operating SnapKlass)
100 Peck Seah Street PS100 #08-14 Singapore 079333